Online Job Cards
Posted in Slider Item, Solutions on Jul 30. Tags: automation, integration, internet, mobile devices, NextG, Ruby on Rails, SQL Server
The system is designed to improve response times when operations are flowing smoothly so that issues can be resolved faster when they occur. Drivers are able to view and update their run sheet as soon as the job is done using their data enabled mobile devices. Jobs are displayed in the order of importance and can be marked as having been done or having issues that need to be resolved.
The Online Job Cards system is integrated directly into the existing legacy booking system, providing a fast reliable link between the drivers performing the services and the operations staff overseeing each division. General job status is provided visually using colour coding on the operations mangement screens in real time. When a new job is allocated to a driver, it will appear on their mobile device as soon as they refresh their Online Job Card.
Another excellent situation for data enabled mobile devices. Further updates are planned, including obtaining customer proof-of-completion signatures for invoicing purposes and using Location Services to pinpoint where the jobs are being performed.
This solution uses:
- Microsoft SQL Server
- Ruby on Rails
- Telstra NextG
- HTML4+ enabled web browser (iPhone/Android/iPad)
